Nick Hammond, Philip J. Barnard, Joëlle Coutaz, Michael D. Harrison, Allan MacLean, Richard M. Young. Modelling user, system design: results of a scenarios matrix exercise. In Scott P. Robertson, Gary M. Olson, Judith S. Olson, editors, Conference on Human Factors in Computing Systems, CHI 1991, New Orleans, LA, USA, April 27 - May 2, 1991, Proceedings. pages 377-380, ACM, 1991. [doi]
Abstract is missing.