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Towards Effective Extraction and Linking of Software Mentions from User-Generated Support Tickets

Jianglei Han, Ka Hian Goh, Aixin Sun, Mohammad Akbari. Towards Effective Extraction and Linking of Software Mentions from User-Generated Support Tickets. In Alfredo Cuzzocrea, James Allan, Norman W. Paton, Divesh Srivastava, Rakesh Agrawal 0001, Andrei Z. Broder, Mohammed J. Zaki, K. Selçuk Candan, Alexandros Labrinidis, Assaf Schuster, Haixun Wang, editors, Proceedings of the 27th ACM International Conference on Information and Knowledge Management, CIKM 2018, Torino, Italy, October 22-26, 2018. pages 2263-2271, ACM, 2018. [doi]

Authors

Jianglei Han

This author has not been identified. Look up 'Jianglei Han' in Google

Ka Hian Goh

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Aixin Sun

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Mohammad Akbari

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