Elizabeth Han, Dezhi Yin, Han Zhang 0001. When and How to Implement Choices on Customer Service Chatbots. In Tung X. Bui, editor, 57th Hawaii International Conference on System Sciences, HICSS 2024, Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January 3-6, 2024. pages 3970-3979, ScholarSpace, 2024. [doi]
@inproceedings{HanY024,
title = {When and How to Implement Choices on Customer Service Chatbots},
author = {Elizabeth Han and Dezhi Yin and Han Zhang 0001},
year = {2024},
url = {https://hdl.handle.net/10125/106865},
researchr = {https://researchr.org/publication/HanY024},
cites = {0},
citedby = {0},
pages = {3970-3979},
booktitle = {57th Hawaii International Conference on System Sciences, HICSS 2024, Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January 3-6, 2024},
editor = {Tung X. Bui},
publisher = {ScholarSpace},
isbn = {978-0-9981331-7-1},
}