Identifying the Socio-Human Inputs and Implications in Robotic Process Automation (RPA): A Systematic Mapping Study

Harmoko Harmoko, Andrés Jiménez-Ramírez, José González Enríquez, Bernhard Axmann. Identifying the Socio-Human Inputs and Implications in Robotic Process Automation (RPA): A Systematic Mapping Study. In Andrea Marrella, Raimundas Matulevicius, Renata Gabryelczyk, Bernhard Axmann, Vesna Bosilj-Vuksic, Walid Gaaloul, Mojca Indihar Stemberger, Andrea Ko, Qinghua Lu 0001, editors, Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum - BPM 2022 Blockchain, RPA, and CEE Forum, Münster, Germany, September 11-16, 2022, Proceedings. Volume 459 of Lecture Notes in Business Information Processing, pages 185-199, Springer, 2022. [doi]

Abstract

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