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Questionnaire Administration Via the WWW: A Validation & Reliability Study for a User Satisfaction Questionnaire

Ben D. Harper, Laura A. Slaughter, Kent L. Norman. Questionnaire Administration Via the WWW: A Validation & Reliability Study for a User Satisfaction Questionnaire. In Suave Lobodzinski, Ivan Tomek, editors, Proceedings of WebNet 97 - World Conference on the WWW, Internet & Intranet, Toronto, Canada, November 1-5, 1997. AACE, 1997.

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