Michael D. Harrison, José Creissac Campos, Gavin J. Doherty, Karsten Loer. Connecting Rigorous System Analysis to Experience-Centered Design. In Effie Lai-Chong Law, Ebba Thora Hvannberg, Gilbert Cockton, editors, Maturing Usability - Quality in Software, Interaction and Value. Human-Computer Interaction Series, pages 56-74, Springer, 2008. [doi]
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