Firman Hartawan, Jarot S. Suroso. Information Technology Services Evaluation Based ITIL V3 2011 and COBIT 5 in Center for Data and Information. In Ngoc Thanh Nguyen, Satoshi Tojo, Le Minh Nguyen, Bogdan Trawinski, editors, Intelligent Information and Database Systems - 9th Asian Conference, ACIIDS 2017, Kanazawa, Japan, April 3-5, 2017, Proceedings, Part II. Volume 10192 of Lecture Notes in Computer Science, pages 44-51, 2017. [doi]
Abstract is missing.