Mikko Hartikainen, Esa-Pekka Salonen, Markku Turunen. Subjective evaluation of spoken dialogue systems using SER VQUAL method. In INTERSPEECH 2004 - ICSLP, 8th International Conference on Spoken Language Processing, Jeju Island, Korea, October 4-8, 2004. pages 2273-2276, ISCA, 2004. [doi]
Abstract is missing.