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Nik R. Hassan. Using Social Network Analysis to Measure IT-Enabled Business Process Performance. IS Management, 26(1):61-76, 2009. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: Using Social Network Analysis to Test an IT-Enabled Business Process Reengineering TheoryNik R. Hassan, Tom C. Richards, Jack D. Becker. hicss 2006: [doi]
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