What is Actually Measured? Investigating the Correspondence Among Goals and Performance Indicators in a Swedish Municipality

Annika Hasselblad. What is Actually Measured? Investigating the Correspondence Among Goals and Performance Indicators in a Swedish Municipality. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2021, Singapore, December 13-16, 2021. pages 598-602, IEEE, 2021. [doi]

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