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Jean Carlo Rossa Hauck, Maurício Floriano Galimberti, Augusto Guarda Lara Zwirtes, Jacyara Bosse. How has process assessment been automated by organizations? A systematic literature mapping. In Rafael D. Araujo, Fabiano A. Dorça, Renata Mendes de Araujo, Sean W. M. Siqueira, Awdren L. Fontão, editors, SBSI 2021: XVII Brazilian Symposium on Information Systems, Uberlândia, Brazil, June 7 - 10, 2021. ACM, 2021. [doi]

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