Markus Hedwig, Simon Malkowski, Dirk Neumann. Risk-Aware Service Level Agreement Design for Enterprise Information Systems. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 4552-4561, IEEE Computer Society, 2012. [doi]
Abstract is missing.