Robert Heinrich, Barbara Paech. Defining the Quality of Business Processes. In Gregor Engels, Dimitris Karagiannis, Heinrich C. Mayr, editors, Modellierung 2010, 24.-26. März 2010, Klagenfurt, Österreich. Volume 161 of LNI, pages 133-148, GI, 2010.
@inproceedings{HeinrichP10,
title = {Defining the Quality of Business Processes},
author = {Robert Heinrich and Barbara Paech},
year = {2010},
researchr = {https://researchr.org/publication/HeinrichP10},
cites = {0},
citedby = {0},
pages = {133-148},
booktitle = {Modellierung 2010, 24.-26. März 2010, Klagenfurt, Österreich},
editor = {Gregor Engels and Dimitris Karagiannis and Heinrich C. Mayr},
volume = {161},
series = {LNI},
publisher = {GI},
isbn = {978-3-88579-255-0},
}