Davif G. Hendry, Blair Nonnecke, Tom Carey, John Mitterer, Rick Sobiesiak, Dov Lungu. How people use softcopy documentation: a case study. In Ann Gawman, Jan K. Pachl, Jacob Slonim, Anne Stilman, editors, Proceedings of the 1991 Conference of the Centre for Advanced Studies on Collaborative Research, October 28-30, 1991, Toronto, Ontario, Canada. pages 77-93, IBM, 1991. [doi]
Abstract is missing.