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How to assess the impact of an electronic document? And what does impact mean anyway?: Reliable usage statistics in heterogeneous repository communities

Ulrich Herb, Eva Kranz, Tobias Leidinger, Björn Mittelsdorf. How to assess the impact of an electronic document? And what does impact mean anyway?: Reliable usage statistics in heterogeneous repository communities. OCLC Systems & Services, 26(2):133-145, 2010. [doi]

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