Joel Heredia, Luis Quispe, Fernando Sotelo, Carlos Raymundo, Francisco Dominguez. Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. In Tareq Z. Ahram, Waldemar Karwowski, Stefan Pickl, Redha Taïar, editors, Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019, Munich, Germany, September 16-18, 2019. Volume 1026 of Advances in Intelligent Systems and Computing, pages 969-974, Springer, 2019. [doi]
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