Lucia Castro Herrera. Configuring Social Media Listening Practices in Crisis Management. In Anouck Adrot, Rob Grace, Kathleen A. Moore, Christopher W. Zobel, editors, 18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021, Blacksburg, VA, USA, May 2021. pages 640-654, ISCRAM Digital Library, 2021. [doi]
Abstract is missing.