Morten Hertzum. On the Process of Software Design: Sources of Complexity and Reasons for Muddling through. In Jan Gulliksen, Morten Borup Harning, Philippe A. Palanque, Gerrit C. van der Veer, Janet Wesson, editors, Engineering Interactive Systems - EIS 2007 Joint Working Conferences, EHCI 2007, DSV-IS 2007, HCSE 2007, Salamanca, Spain, March 22-24, 2007. Selected Papers. Volume 4940 of Lecture Notes in Computer Science, pages 483-500, Springer, 2007. [doi]
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