Dominikus Herzberg, Nicola Marsden, Peter Kübler, Corinna Leonhardt, Sabine Thomanek, Hartmut Jung, Annette Becker. Specifying computer-based counseling systems in health care: A new approach to user-interface and interaction design. Journal of Biomedical Informatics, 42(2):347-355, 2009. [doi]
Abstract is missing.