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When Social Media Can Be Bad for You: Community Feedback Stifles Consumer Creativity and Reduces Satisfaction with Self-Designed Products

Christian Hildebrand, Gerald Häubl, Andreas Herrmann, Jan R. Landwehr. When Social Media Can Be Bad for You: Community Feedback Stifles Consumer Creativity and Reduces Satisfaction with Self-Designed Products. Information Systems Research, 24(1):14-29, 2013. [doi]

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