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Applying Importance-Performance Analysis (IPA) to Interpret the Results of the User Experience Questionnaire (UEQ)

Andreas Hinderks, Francisco José Domínguez-Mayo, Anna-Lena Meiners, Jörg Thomaschewski. Applying Importance-Performance Analysis (IPA) to Interpret the Results of the User Experience Questionnaire (UEQ). J. Web Eng., 19(2):243-266, 2020. [doi]

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