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It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals

Violet Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy. It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals. In Proceedings of the International Conference on Information Systems, ICIS 2012, Orlando, Florida, USA, December 16-19, 2012. Association for Information Systems, 2012. [doi]

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