Axel Hochstein, Gerrit Tamm, Walter Brenner. Service-Oriented IT Management: Benefit, Cost and Success Factors. In Proceedings of the 13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005, Regensburg, Germany, May 26-28, 2005. pages 911-921, 2005. [doi]
Abstract is missing.