Claudia Hock, Christian M. Ringle, Marko Sarstedt. Management of multi-purpose stadiums: importance and performance measurement of service interfaces. IJSTM, 14(2/3):188-207, 2010. [doi]
@article{HockRS10,
title = {Management of multi-purpose stadiums: importance and performance measurement of service interfaces},
author = {Claudia Hock and Christian M. Ringle and Marko Sarstedt},
year = {2010},
doi = {10.1504/IJSTM.2010.034327},
url = {http://dx.doi.org/10.1504/IJSTM.2010.034327},
researchr = {https://researchr.org/publication/HockRS10},
cites = {0},
citedby = {0},
journal = {IJSTM},
volume = {14},
number = {2/3},
pages = {188-207},
}