Petra Hocová, João Falcão e Cunha. A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport. In Jean-Henry Morin, Jolita Ralyté, Mehdi Snene, editors, Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers. Volume 53 of Lecture Notes in Business Information Processing, pages 65-81, Springer, 2010. [doi]
@inproceedings{HocovaC10, title = {A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport}, author = {Petra Hocová and João Falcão e Cunha}, year = {2010}, doi = {10.1007/978-3-642-14319-9_6}, url = {http://dx.doi.org/10.1007/978-3-642-14319-9_6}, tags = {e-science, systematic-approach}, researchr = {https://researchr.org/publication/HocovaC10}, cites = {0}, citedby = {0}, pages = {65-81}, booktitle = {Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers}, editor = {Jean-Henry Morin and Jolita Ralyté and Mehdi Snene}, volume = {53}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-642-14318-2}, }