A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport

Petra Hocová, João Falcão e Cunha. A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport. In Jean-Henry Morin, Jolita Ralyté, Mehdi Snene, editors, Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers. Volume 53 of Lecture Notes in Business Information Processing, pages 65-81, Springer, 2010. [doi]

@inproceedings{HocovaC10,
  title = {A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport},
  author = {Petra Hocová and João Falcão e Cunha},
  year = {2010},
  doi = {10.1007/978-3-642-14319-9_6},
  url = {http://dx.doi.org/10.1007/978-3-642-14319-9_6},
  tags = {e-science, systematic-approach},
  researchr = {https://researchr.org/publication/HocovaC10},
  cites = {0},
  citedby = {0},
  pages = {65-81},
  booktitle = {Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers},
  editor = {Jean-Henry Morin and Jolita Ralyté and Mehdi Snene},
  volume = {53},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-642-14318-2},
}