Petra Hocová, Zdenko StanĂcek. On Service Systems - By Definition of Elementary Concepts towards the Sound Theory of Service Science. In Jean-Henry Morin, Jolita Ralyté, Mehdi Snene, editors, Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers. Volume 53 of Lecture Notes in Business Information Processing, pages 179-191, Springer, 2010. [doi]
Abstract is missing.