Peter Hofgesang, Jan Peter Patist. Supporting Customer Retention through Real-Time Monitoring of Individual Web Usage. In Changjie Tang, Charles X. Ling, Xiaofang Zhou, Nick Cercone, Xue Li, editors, Advanced Data Mining and Applications, 4th International Conference, ADMA 2008, Chengdu, China, October 8-10, 2008. Proceedings. Volume 5139 of Lecture Notes in Computer Science, pages 699-708, Springer, 2008. [doi]
Abstract is missing.