A Reference Model for a Service Level Agreement - In Domain of Information Sharing Services

C. Hofman, Ella E. Roubtsova. A Reference Model for a Service Level Agreement - In Domain of Information Sharing Services. In Boris Shishkov, editor, Business Modeling and Software Design - 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings. Volume 391 of Lecture Notes in Business Information Processing, pages 55-68, Springer, 2020. [doi]

@inproceedings{HofmanR20,
  title = {A Reference Model for a Service Level Agreement - In Domain of Information Sharing Services},
  author = {C. Hofman and Ella E. Roubtsova},
  year = {2020},
  doi = {10.1007/978-3-030-52306-0_4},
  url = {https://doi.org/10.1007/978-3-030-52306-0_4},
  researchr = {https://researchr.org/publication/HofmanR20},
  cites = {0},
  citedby = {0},
  pages = {55-68},
  booktitle = {Business Modeling and Software Design - 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings},
  editor = {Boris Shishkov},
  volume = {391},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-030-52306-0},
}