Vladyslav Holubiev, Iryna Voytyuk, Andriy Pukas, Volodymyr Simashko, Yaroslav Shpak, Khrystyna Snihur. Implementing Cloud Technologies to Optimize Customer Contact Centers Operation. In 9th International Conference on Advanced Computer Information Technologies, ACIT 2019, Ceske Budejovice, Czech Republic, June 5-7, 2019. pages 308-311, IEEE, 2019. [doi]
Abstract is missing.