Kasper Hornbæk, Erik Frøkjær. Comparing usability problems and redesign proposals as input to practical systems development. In Gerrit C. van der Veer, Carolyn Gale, editors, Proceedings of the 2005 Conference on Human Factors in Computing Systems, CHI 2005, Portland, Oregon, USA, April 2-7, 2005. pages 391-400, ACM, 2005. [doi]
Abstract is missing.