Martha R. Horton. Computing on a shoestring: Initial data entry for service organizations. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 93-97, ACM, 1983. [doi]
Abstract is missing.