Youyang Hou, Cliff Lampe, Maximilian Bulinski, J. J. Prescott. Factors in Fairness and Emotion in Online Case Resolution Systems. In Gloria Mark, Susan R. Fussell, Cliff Lampe, m. c. schraefel, Juan Pablo Hourcade, Caroline Appert, Daniel Wigdor, editors, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017. pages 2511-2522, ACM, 2017. [doi]
Abstract is missing.