Liwen Hou, Xiao Min. Research on Modelling Customer Ontology under CRM Framework. In Pacific Asia Conference on Information Systems, PACIS 2004, Shanghai, China, July 8-11, 2004. pages 139, AISeL, 2004. [doi]
@inproceedings{HouM04,
title = {Research on Modelling Customer Ontology under CRM Framework},
author = {Liwen Hou and Xiao Min},
year = {2004},
url = {http://aisel.aisnet.org/pacis2004/139},
researchr = {https://researchr.org/publication/HouM04},
cites = {0},
citedby = {0},
pages = {139},
booktitle = {Pacific Asia Conference on Information Systems, PACIS 2004, Shanghai, China, July 8-11, 2004},
publisher = {AISeL},
}