FCM-based customer expectation-driven service dispatch system

Yen-Hao Hsieh, I.-Hsuan Chen, Soe-Tsyr Yuan. FCM-based customer expectation-driven service dispatch system. Soft Comput., 18(2):359-378, 2014. [doi]

Authors

Yen-Hao Hsieh

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I.-Hsuan Chen

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Soe-Tsyr Yuan

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