Yen-Hao Hsieh, I.-Hsuan Chen, Soe-Tsyr Yuan. FCM-based customer expectation-driven service dispatch system. Soft Comput., 18(2):359-378, 2014. [doi]
@article{HsiehCY14,
title = {FCM-based customer expectation-driven service dispatch system},
author = {Yen-Hao Hsieh and I.-Hsuan Chen and Soe-Tsyr Yuan},
year = {2014},
doi = {10.1007/s00500-013-1063-1},
url = {http://dx.doi.org/10.1007/s00500-013-1063-1},
researchr = {https://researchr.org/publication/HsiehCY14},
cites = {0},
citedby = {0},
journal = {Soft Comput.},
volume = {18},
number = {2},
pages = {359-378},
}