Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Yen-Hao Hsieh, Yuting Lin, Soe-Tsyr Yuan. Expectation-based coopetition approach to service experience design. Simulation Modelling Practice and Theory, 34:64-85, 2013. [doi]