Shu-Kuan Hsu, Yi Chun Kuo, Yu-Chan Chien. The research on uncertainty and information searching in service firms. In Proceedings of 2012 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2012, Suzhou, China, July 8-10, 2012. pages 257-262, IEEE, 2012. [doi]
Abstract is missing.