Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement

Yue Hu, Carri W. Chan, Jing Dong. Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement. Management Science, 68(4):2533-2578, 2022. [doi]

Authors

Yue Hu

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Carri W. Chan

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Jing Dong

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