Yue Hu, Carri W. Chan, Jing Dong. Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement. Management Science, 68(4):2533-2578, 2022. [doi]
@article{HuCD22,
title = {Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement},
author = {Yue Hu and Carri W. Chan and Jing Dong},
year = {2022},
doi = {10.1287/mnsc.2021.3992},
url = {https://doi.org/10.1287/mnsc.2021.3992},
researchr = {https://researchr.org/publication/HuCD22},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {68},
number = {4},
pages = {2533-2578},
}