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Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit

Jessica Hu, Kuan-Tsae Huang, Kazashi Kuse, Geng-Wen Su, Ko-Yang Wang. Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit. In Diane M. Strong, Beverly K. Kahn, editors, Second Conference on Information Quality (IQ 1997). pages 352-372, MIT, 1997.

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