Can Online Word-of-Mouth Communication Reveal True Product Quality?

Nan Hu, Paul A. Pavlou, Jie Jennifer Zhang. Can Online Word-of-Mouth Communication Reveal True Product Quality?. In Proceedings of the 19th International Conference on Information Quality, ICIQ 2014, Xi'an, China, August 1-3, 2014. MIT Information Quality Program, 2014.

Authors

Nan Hu

This author has not been identified. Look up 'Nan Hu' in Google

Paul A. Pavlou

This author has not been identified. Look up 'Paul A. Pavlou' in Google

Jie Jennifer Zhang

This author has not been identified. Look up 'Jie Jennifer Zhang' in Google