Zhao Huang, Laurence Brooks. Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study. In Joaquim Filipe, José Cordeiro, editors, Web Information Systems and Technologies - 7th International Conference, WEBIST 2011, Noordwijkerhout, The Netherlands, May 6-9, 2011, Revised Selected Papers. Volume 101 of Lecture Notes in Business Information Processing, pages 133-148, Springer, 2011. [doi]
Abstract is missing.