Qian Huang, Xiayu Chen, Carol Xiaojuan Ou, Robert M. Davison, Zhongsheng Hua. Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms. Inf. Syst. J., 27(1):91-119, 2017. [doi]
@article{HuangCODH17,
title = {Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms},
author = {Qian Huang and Xiayu Chen and Carol Xiaojuan Ou and Robert M. Davison and Zhongsheng Hua},
year = {2017},
doi = {10.1111/isj.12079},
url = {http://dx.doi.org/10.1111/isj.12079},
researchr = {https://researchr.org/publication/HuangCODH17},
cites = {0},
citedby = {0},
journal = {Inf. Syst. J.},
volume = {27},
number = {1},
pages = {91-119},
}