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A Chinese Text Mining Application: An Automatic Answer Reply to Customers E-mail Queries Model

Ju-Yu Huang, Huey-Ming Lee, Chen-Liang Fang. A Chinese Text Mining Application: An Automatic Answer Reply to Customers E-mail Queries Model. In William C. Chu, Natalia Juristo Juzgado, W. Eric Wong, editors, Proceedings of the 17th International Conference on Software Engineering and Knowledge Engineering (SEKE 2005), Taipei, Taiwan, Republic of China, July 14-16, 2005. pages 504-507, 2005.

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