Thomas L. Huber, Thomas A. Fischer, Laurie Kirsch, Jens Dibbern. The Emergence of Formal Control Specificity in Information Systems Outsourcing: A Process-View. In Rudy Hirschheim, Armin Heinzl, Jens Dibbern, editors, Information Systems Outsourcing, Towards Sustainable Business Value. pages 141-185, Springer, 2014. [doi]
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