Joris Hulstijn, Remco van Wijk, Niels de Winne, Nitesh Bharosa, Marijn Janssen, Yao-Hua Tan. Public process management: a method for introducing standard business reporting. In John Carlo Bertot, Karine Nahon, Soon Ae Chun, Luis F. Luna-Reyes, Vijay Atluri, editors, Proceedings of the 12th Annual International Conference on Digital Government Research, DG.O 2011, College Park, MD, USA, June 12 - 15, 2011. ACM International Conference Proceeding Series, pages 141-150, Digital Government Research Center, 2011. [doi]
Abstract is missing.