Fabian Hunke, Christian Engel. Utilizing Data and Analytics to Advance Service - Towards Enabling Organizations to Successfully Ride the Next Wave of Servitization. In Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum, editors, Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. Volume 331 of Lecture Notes in Business Information Processing, pages 219-231, Springer, 2018. [doi]
Abstract is missing.