Fabian Hunke, Florian Kiefer. Designing Analytics-Based Services - Exploring Design Requirements for Methodological Tool Assistance in Service Design Teams. In Norbert Gronau, Moreen Heine, Hanna Krasnova, K. Poustcchi, editors, Entwicklungen, Chancen und Herausforderungen der Digitalisierung: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik, WI 2020, Potsdam, Germany, March 9-11, 2020. Community Tracks. pages 73-87, GITO Verlag, 2020. [doi]
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