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Mastering the Changes in Information Technology: A Follow-up Study of Insurance Tasks

P. Huuhtanen, T. Leino, T. Niemelä, K. Ahola. Mastering the Changes in Information Technology: A Follow-up Study of Insurance Tasks. In Michael J. Smith, Gavriel Salvendy, editors, Human-Computer Interaction: Applications and Case Studies, Proceedings of the Fifth International Conference on Human-Computer Interaction, (HCI International 93), Orlando, Florida, USA, August 8-13, 1993, Volume 1. pages 703-708, Elsevier, 1993.

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