ShinYoung Hwang, Seongcheol Kim. Does mIM experience affect satisfaction with and loyalty toward O2O services?. Computers in Human Behavior, 82:70-80, 2018. [doi]
@article{HwangK18,
title = {Does mIM experience affect satisfaction with and loyalty toward O2O services?},
author = {ShinYoung Hwang and Seongcheol Kim},
year = {2018},
doi = {10.1016/j.chb.2017.12.044},
url = {https://doi.org/10.1016/j.chb.2017.12.044},
researchr = {https://researchr.org/publication/HwangK18},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {82},
pages = {70-80},
}